Acko General Insurance is a private sector Insurance Company in India. The company was founded in November 2016 and was licensed by the Insurance Regulatory and Development Authority of India (IRDAI) in September 2017. Acko provides Acko Bike Insurance as well as car insurance. All operations for the company are offered through the digital platform.

Acko Bike Insurance

Why Should You Buy Bike Insurance Online?

Acko Bike Insurance

You can receive an additional discount when you purchase Bike Insurance online. This is because the cost of online bike insurance is lower than offline bike insurance. Due to lower the operational cost, the same insurance company can sell the policy online at a lower price.

Another important aspect of buying bike insurance online is that this is a fast process. You do not have to wait for your policy to arrive by post and thereby delay riding your bike. You will receive a copy of the bike insurance in a soft copy within a few minutes of receiving the payment.

One of the main benefits of buying a policy online is that you can buy a better policy by comparing bike insurance online. If you compare bike insurance offline, you will need to spend a lot of time and effort checking the features or services offered.

How to Buy Bike Insurance Online?

Step 1Assess: First, check your personal needs, priorities, and requirements. Asking questions like what is the age of the bike? what is the current value of the bike? etc. This will assist you to get an idea about the cover which you need.

Step 2Compare: Have a look at all of the coverage options available on-line. Compare the advantages they offer. Look out for discounts and add-ons available for your bike. Comprehensive Bike Insurance Policy also does not cover some liabilities. Take into account of those exclusions before you apply. Do not go for the lowest option close to pricing, have a look at it holistically.

Step 3Pick: Based on your evaluation, pick the plan that best suits your desires and then go for it and apply.

Step 4Pay: Fill in the application form and pay the premium. This is not at all takes a few minutes. The insurance company examines your bike and may approve your request.

Also Read: How To Transfer Bike Ownership & Insurance in 2019

Types of Acko Bike Insurance Coverage :

1. Third-party Bike Insurance

Third-party Bike Insurance covers the losses to third party individual, their vehicle or property due to accidents caused by your bike.

It covers :

  • Loss of third party vehicles.

2. Comprehensive Bike Insurance

Comprehensive Bike Insurance cover Third-party Liability coverage, Own Damage as well as Personal Accident covers. This means it covers both that is two-wheeler and third-parties from all possible damage due to theft, fire, accident as well as natural calamities.

It covers :

  • Your vehicle damage.
  • Third-party vehicle damage.
  • Theft.
  • Damage due to fire.
  • Damage due to natural causes.
  • Depreciation fees.
  • Personal Accident cover.
  • Engine protection (Add-on).
  • Zero Depreciation (Add-on).
  • No-Claim Bonus (NCB) protection (Add-on).
  • Invoice cover (Add-on).

Add On Covers for Acko Two Wheeler Insurance :

1. Zero Depreciation :

The value of your bike and its parts will decrease over time due to wear and tear. Insurance companies consider depreciation, which leads to lower losses. You must bear the difference between the cost of repairs and the claim amount.

Zero depreciation add-on can pay or compensate you without charging your bike for depreciation. It also includes repair/replacement costs for rubber, nylon, plastic and fiber parts for your bike.

2. Passenger cover :

Passenger covers, also known as Pillion Rider Add-on, protect people sitting behind your bike from financial losses.

If the passenger is injured, the treatment cost is taken care of.

This is different from the personal accident cover. This Add-on is purely for the passenger.

3. NCB Protect :

NCB Protect guarantees that your no-claim bonus (NCB) will remain valid even if you file a claim within a policy year.

A maximum of two claims a year are considered under NCB Protect.

4. Return to Invoice :

If it is completely lost or stolen, this Add-on will pay you the value of the original Invoice Value for the bike.

It also includes the registration charges of your bike and the tax paid.

Also Read: Insurance Claim Procedure for Bike

What’s Covered Under Acko Two Wheeler Insurance?

  • Accidents.
  • Fire.
  • Theft.
  • Calamities.
  • Third-party losses.
  • Bike Owner Cover.

What’s Not Covered Under Acko Two Wheeler Insurance?

  • Illegal Driving.
  • Non-Accidental Damage.
  • Tires, Tubes & Engine.
  • Mechanical or electrical breakdown.
  • Damage during the war and similar conditions.
  • Damage when the policy is not active.
  • Damage when driving a bike without a valid license or using the bike for illegal activities.
  • Driving a vehicle that you do not own.
  • Damage when driving under the influence of alcohol or intoxicating drugs.
  • Damages caused outside the geographical boundaries of the country.
  • Tire or tube punctures.

How to Renew Acko Bike Insurance Policy?

1. Renew Acko Bike Insurance Online

  • Go to your acko insurance company’s website or visit Policy Planner.
  • Duly fill-in the renewal form.
  • You might need your old policy details while filling the form.
  • Ensure that you enter the right details.
  • To make the payment keep your card or net banking details ready.
  • When the form is complete, check all the details that you entered.
  • Click on confirm.
  • Proceed towards making the online payment.
  • You will then get a PDF file of your renewed policy.
  • Take a printout of the same.

2. Using Mobile App

Some insurance companies have their mobile apps, while some have mobile websites working same as like an app. Basically, you can renew and pay for insurance from your phone too.

In this also the process is the same as to that of online renewal. You must enter all the information correctly. Check twice before making the payment.

3. By visiting the branch

This is the traditional way of renewing your policy. The process is more or less the same, except that, you will have to carve out time in your schedule for going to the branch or meeting the agent. You get your new policy, by post, if you pay by debit card, demand draft or cheque.

Acko Two Wheeler Insurance Claim Process

You have signed a contract with the insurance company to complete the bike insurance. The insurance company is committed to paying for the damage you may suffer as a result of a bike accident. In return for this payment/compensation, you will be required to pay a certain amount in the form of a premium.

For example, suppose your bike has an accident and you have suffered a lot of damage. As your insurance company promises, you want to pay for this loss. Here you must submit a “Request” so that your insurance company can pay you.

The claim was filed to inform the insurance company about the damage and then wait for the insurance company to pay/compensate for the financial loss.

Types of Claims :

1. Cashless claims

If you make a cashless claim for bike insurance, you don’t have to worry about repairs. It is very important to take the car to the network workshop for repairs. You only pay the deductible and the rest are covered by the insurance company. Deductibles are part of the bill that you voluntarily or compulsory to pay.

2. Reimbursement claims

You must pay for the repair and then send the original invoice, payment slip, etc to your insurance company. Your insurance company then deducts the deductible amount and reimburses the repair amount to you. You can repair your car in your preferred garage.

Documents Required To File Acko Two Wheeler Insurance Claim

The following documents are required to file Acko Bike Insurance Claim :

  • The copy of the registration certificate of your bike.
  • Police report or FIR ( First Information Report ).
  • The copy of the insurance policy.
  • The copy of your driving license.
  • Original repair bill, cash receipts.

Acko Bike Insurance FAQ’s :

Q. Why do I need to insure my bike?

Answer: The Motor Vehicles Act, 1988 makes it mandatory for all vehicle owners to insure their vehicle if they want to drive legally in India. Apart from that, insuring your bike is a precautionary measure. If your bike is damaged or lost, you will be compensated or paid by the insurance company.

Q. What are the documents needed to buy bike insurance online?

Answer: You do not need to submit any physical documents to buy bike insurance online.

Q. When my bike insurance policy expires, why should I renew it immediately?

Answer: According to the Motor Vehicles Act 1988, it is mandatory to insure your bike. Therefore, if your policy expires, you must pay a fine. Otherwise, you no longer enjoy insurance benefits. If an unfortunate event occurs, this will result in huge financial losses. If you have not extended your policy for more than 90 days, you may also lose your no-claim bonus (if any). Therefore, renew your bike insurance on time.

Q. How are Acko prices so low?

Answer: Acko has introduced a technology-driven process that makes it very easy for you to complete the purchase online without the help of any third party. Therefore, if you shop directly with acko, they will reduce expenses.

Q. Is the No Claim Bonus transferable?

Answer: Yes, It is transferable if you want to insure your bike with a different insurance company.

Q. Should I buy bike insurance for my second-hand bike?

Answer: Yes, you can buy bike insurance for old as well as new bike, because its mandatory as per the Motor Vehicles Act 1988.

Q. In a partial theft case, is FIR mandatory?

Answer: Yes, In a theft case FIR is mandatory.

Q. Can Add-ons be added in the middle of the policy period?

Answer: Yes, you can add Add-ons in the middle of the policy period. Bike Inspection is mandatory in some case of Add-ons.

Q. Is the claim process time-bound?

Answer: Yes, the claim process is time-bound. You should let the insurance company know about the accident as early as possible.

Q. What is the meaning of Add-ons?

Answer: Add-ons are additional covers that you can buy to strengthen your Comprehensive Bike Insurance policy. Add-ons usually cover risks that are not covered under a standard Comprehensive policy.

Q. Will Acko charge me extra for towing my bike to the garage?

Answer: No, you will not be charged by acko for towing your bike to the garage.

Q. Can I claim for expenses incurred to treat personal injuries?

Answer: You can claim for permanent injuries as per the terms and conditions related to the Personal Accident Cover you purchased.

Q. What is IDV?

Answer: IDV means Insured Declared Value, it is the value you will receive in case your insured bike suffers total damage or is stolen.

Q. What is ACKO?

Answer: Acko is a private sector general insurance company in India, which provides two-wheeler as well as four-wheeler insurance policy.

Q. What is ACKO insurance helpline or custmore care number?

Answer: You can connect ACKO insurance on the following number:
Call helpline number 1860 266 2256. For lodging a complaint online, email to customer service desk at

This Article was written by,

Mayuri Navarkhele

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